How long do deposits take to process?
Deposits are usually processed instantly, though some may take up to 24-48 hours
What Digital Assets can I deposit?
The two main digital assets we currently receive deposit from are Bitcoin (BTC) And Tether USD (USDT). However, if you intend to pay through other digital assets, please reach out to us through our various customer support channels or send us a message via our live chat platform located at various points on the website.
How do I withdraw my funds?
To withdraw funds, navigate to the withdrawal section in your dashboard, fill in the form and hit submit. Once completed, it will be processed and once it is cleared, your funds will be sent to you immediately.
Is there a blog or newsletter I can subscribe to?
Yes, you can subscribe to our newsletter for the latest updates, market news, and investment tips.
How can I contact customer support?
You can contact our support team through live chat, email, or by submitting a ticket through our contact page.
What are your customer support hours?
Our customer support team is available 24/7 to assist you with your inquiries.
Is there a live chat option?
Yes, we offer live chat support on our website for immediate assistance.
How can I update my personal information?
You can update your personal information through the account settings section of your profile.
What if I forget my account login details?
You can recover your login details by clicking the “Forgot Password” link on the login page.
What should I do if my account is locked?
If your account is locked, please contact customer support to resolve the issue.
How can I delete my Swiss Global Options account?
To delete your account, please contact customer support and request account closure or navigate to your profile and scroll down to the Delete account section to delete your account
Are there any upcoming features or updates planned for Swiss Global Options?
We are continually working on improving our platform and will announce new features through our newsletter and website.
Is there a minimum age requirement to register?
Yes, you must be at least 18 years old to open an account with Swiss Global Options.
What measures do you take to ensure a smooth user experience?
We continuously optimize our platform’s performance and conduct user testing to enhance the overall experience.
How do you handle user feedback regarding platform performance?
We actively collect and review user feedback and use it to inform our technical adjustments and improvements.